Delivery & Accessory Shipping Options

We are often asked, do you deliver? The answer is YES! Delivery and shipping is available across Canada. We ship accessories across the country using Canada Post. For accessories, the cost will vary based on where you live and the weight of the shipment. 

We have different furniture delivery options, depending on where you live and how much you can assist. 

Ontario:

 City White Glove Rate Assisted Delivery Rate Frequency
Toronto $150 $80 Daily - 7 days a week 
GTA $250 $150 Daily - 7 days a week
Ottawa & Area N/a $300 Second Saturday of every month*
Kingston & Area N/a $270 Second Saturday of every month*
London & Area N/a $270 Third Saturday of every month*
Windsor & Area N/a $300 Third Saturday of every month*


Please note:

  • The GTA is defined the area outside of the city of Toronto, west to Hamilton. East to Oshawa. North to Barrie.
  • White glove delivery is:
    • 2 movers
    • Your items are blanket wrapped and secured in transport
    • Your items are unwrapped and brought into the room of choice in the position of your choice.
  • Assisted delivery is:
        • The driver will blanket wrap and secure your items during transport.
        • You must have a capable person to assist in bringing the item into your home. The service and Vintage Home Boutique Ltd are not responsible for damage that occurs as a result of assisted delivery. 
      • There are additional fees for:
        • Each additional item on the same delivery ($20/ item). A set of dining chairs are considered 1 item 
        • Assembly ($60/ hr)
        • Walk ups beyond the second floor or buildings without elevators - Yes there are still some left!

      • We group multiple deliveries for the Ottawa/ Kingston & London/ Windsor markets. As such we reserve the right to reschedule shipments so as to keep the rates low. Direct delivery of your item is also possible 

      All other cities in Canada:

      Shipping is exclusively handled through major shipping carriers from Toronto to your destination. Please note this is door to door service only as all items are pallet shipped. Furniture items have a specially built 2x4 and plywood palletized wood crate with insulation built. This crate is built to the specific size of the items. For added protection your items are insured for the full retail value of your item for the shipment. Please note this is door to door only. You must be able to bring the items into your home

      Allow 7 business days for building the crate and 7 - 10 days for transport with crate packed shipments. 

       Contact Us and we can give you a specialized quote for what you desire.  

      General Guidelines:

      • All deliveries must be scheduled within 7 days of purchase unless previously arranged. For items held longer than 7 days without previous agreement, there is a non-refundable, $150/ week or partial week fee.
      • For all deliveries we only connect you with the service provider. The delivery service schedules and is responsible for care and condition of the product once it leaves the store.
      • At this time we do not ship outside of Canada.  Always feel free to Contact Us to see what is possible. 
      • Clients are responsible to ensure all items and pieces are removed from the truck
      • Do not sign for the delivery as acceptable if there is an issue with the item or the crate.
      • Even if the item is crate shipped you are required to be home to accept the delivery. Wooden crates do not protect from rain!
      • Note ANY issues on the service providers form. Do not sign that the delivery was acceptable.
      • Claims are to be directed to the delivery service within 24 hours of the item arriving in your home. Failure to do so will likely result in your claim being denied by the service.
      • Vintage Home Boutique Ltd. cannot support your delivery claim in any way. We are happy to follow up and speak with the providers on your behalf, however they are 3rd party companies with their own operating polices. 

      We know these are heirloom pieces and as such have partnered with reliable and trustworthy organizations that offer reasonable rates. All of our delivery and shipping services are fully insured and bonded.